Summary: HearUSA has been recognized for the second consecutive year as a top hearing care retailer in the U.S. by Newsweek and Statista Inc.’s America’s Best Retailers list.
Key Takeaways:
- Consistent Excellence: HearUSA is the only brand in the Hearing Care category to be recognized in both 2023 and 2024, highlighting its sustained commitment to quality and service.
- Comprehensive Offerings: HearUSA provides a range of solutions, including over-the-counter and prescription hearing aids, and programs like Hear Better Today that ensure same-day service and maximize insurance benefits.
- Client-Centric Approach: The recognition underscores the life-changing impact of HearUSA’s hearing care professionals, who deliver personalized care and empower clients to manage their hearing health effectively.
HearUSA has been recognized as a top hearing care retailer in the U.S. for the second consecutive year as part of Newsweek and Statista Inc.’s America’s Best Retailers. HearUSA is the only brand in the Hearing Care category to be recognized in back-to-back years, in both 2023 and 2024, the company says.
America’s Best Retailers
America’s Best Retailers 2024 recognizes brands that offer high-quality products, competitive prices, and exceptional customer service, the company says. Retailer scores were determined through an independent survey of more than 7,000 U.S. customers who have shopped at these retailers in-person within the past three years. Participants were asked about their likelihood of recommending a retailer to family and friends, and how they rated it based on factors like product selection, price, service, and overall experience.
“It’s an honor to be one of America’s leading hearing care retailers for the second year in a row,” says Nick Mengerink, president, U.S. Retail. “This award is a direct result of the hard work and dedication of our center teams across the country. Every day they provide the very best care and empower clients to take control of their hearing health by providing recommendations based on their unique needs and lifestyles.”
Further reading: HearUSA Honored as a Top U.S. Hearing Aid Solutions Company
HearUSA Offerings
By offering both Sony over-the-counter and leading prescription hearing aids from Widex, Signia, and Rexton, HearUSA hearing care professionals (HCPs) provide top solutions for all levels of hearing loss and budgets. Additionally, the company’s Hear Better Today program allows clients to receive hearing aids on the same day as their evaluation, while the company’s insurance leadership maximizes clients’ benefits and offers flexible financing.
“Recognition as one of America’s Best Retailers in the Hearing Care category is a testament to the life-changing impact our HCPs have on clients across the country every day,” says Sabrina Lee, HearUSA Audiologist. “Our center teams are redefining hearing care to ensure our clients receive industry-leading hearing aids and exemplary hearing care services that recognize our clients as individuals with personalized needs and lifestyles.”
The HearUSA HCP Advisory Board, for which Lee serves as chair, demonstrates the critical role HearUSA HCPs have in shaping the client experience. The board’s goal is to provide feedback and professional expertise to the HearUSA support center and corporate team on matters related to client care and the overall success of the business.
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