Oticon Appoints New Account Managers to Help Veterans, Military

Oticon has announced that it appointed three new account managers to the company’s Government Services Team, which works closely with Veterans Administration (VA) and government audiologists to bring quality hearing health products and services to US veterans and active duty military service personnel.

According to Oticon, Robert Dowling, AuD, is the new government services account manager serving the Southeast region. Previously, Dowling was the clinical account manager for the Southeast region, a position he held since 2009. He brings nearly 10 years of clinical experience working in a variety of practice settings and a unique personal perspective to his new role in Government Services, Oticon reports.

Dowling has been a hearing instrument user since 1972 and currently wears bilateral cochlear implants. His dedication to the people he serves has led him to become vice-president and president of the Connecticut Chapter of the Alexander Graham Bell Association for the Deaf. Dowling holds a master’s degree in audiology from the State University of New York at Buffalo and a doctor of audiology degree from the Arizona School of Health Sciences.

Gabrielle Filips, AuD, is the new government services account manager for the Midwest region. Prior to joining Oticon, Filips served as an educational specialist for a major hearing instrument manufacturer, where she was responsible for educating customers and employees on new technology and software.

Oticon reports that in that role, Filips used her knowledge of products on contract to lead training seminars for government service accounts, ensuring that clinicians were trained on hearing aid products relative to the needs of the veterans, active duty and Indian Health patients. Her clinical experience includes 11 years in a group ENT practice before opening her own practice in 2006. Filips earned a master of science degree from Illinois State University and a doctor of audiology degree from the Arizona School of Health Sciences.

Oticon has appointed Ken Curtis, AuD, as the new government services account manager for the Northeast region. Prior to joining the government services team, Curtis worked for Oticon’s ExPO program providing technology and patient counseling/motivation training to audiology practices. His passion for serving VA and military providers is a result of his service in the US Navy as a Medical Service Corps audiology officer.

A former clinical professor at Utah State University, Oticon reports that Curtis also owned a private audiology practice where he contracted to provide services at a VA medical center. He earned a master of science degree from Utah State University and in 2001, was one of the first audiologists to obtain a doctor of audiology degree from Arizona School of Health Sciences.

According to the Oticon announcement, the company is an official supplier of hearing devices for the more than 9 million US veterans who seek health care through the VA system. In addition to the VA, Oticon supplies hearing solutions to the Department of Defense and other federal agencies within the 50 states, Washington, DC, and Puerto Rico.

Source: Oticon