Summary: HearUSA has opened a new hearing care center in Texas, which is aimed at expanding access to modern hearing aids and reducing the stigma around hearing loss through education and advanced technology.

Takeaways:

  1. The new center provides access to leading hearing aid brands like Widex and Signia, along with complimentary hearing evaluations and simulated hearing environments.
  2. The facility is designed to enhance client experience with modern, open spaces, and support from licensed Hearing Care Professionals (HCPs) and Client Experience Specialists (CESs).
  3. HearUSA’s expansion reflects its commitment to making hearing care more accessible, affordable, and personalized, empowering people to improve their hearing and quality of life.

Hearing care retailer HearUSA announced the opening of a new state-of-the-art hearing care center in the Northwest area of San Antonio, Texas.

The opening is part of HearUSA’s initiative to expand access to hearing care through the latest prescription hearing aids, as well as the information, resources, and training that can help local residents shatter the stigma long associated with hearing loss and begin living healthier, more engaged lives.

“An estimated 48 million Americans are living with hearing loss, and they no longer have to,” says HearUSA President Nick Mengerink. “Major advances in technology, coupled with discrete device designs, increased affordability, and expanded access, empowers everyone living with hearing loss to get the information, education, and ultimately the devices they need to experience the life-changing benefits of better hearing.”

New Hearing Center

The new Fiesta Trails center features an inviting and accessible environment where clients can explore prescription hearing aids from brands like Widex and Signia, the company says. They can also receive a complimentary hearing evaluation, experience simulated hearing environments, and test various hearing aids with guidance from licensed Hearing Care Professionals (HCPs).

HearUSA hearing centers are designed to make accessing hearing care easier and more client-focused than ever before. The Fiesta Trails center features a new, modern design concept that is innovative, welcoming, and engaging, with open spaces and product displays. Key touchpoints include a welcome hub and solutions wall, as well as calming and professional consultation rooms.

At the core of the center experience are HearUSA HCPs, who are equipped to help clients discover and understand the latest in innovative hearing aids and their various capabilities – like wireless connectivity to their smartphone, laptop, or tablet – that are necessary for their successful adoption.

HCPs are joined by Client Experience Specialists (CESs) who serve as the first point of contact when they enter a center and help clients make the most of their insurance benefits when it’s time to make a purchase.

Further reading: Newsweek Ranks HearUSA as a Top Hearing Care Retailer

Photo: HearUSA